If the automatic confirmation emails (acknowledgment receipts) do not appear as expected under the application responses, it may be because the function is not activated for the job.
Check Settings for Automatic Confirmation Emails
Open the corresponding job and go to the “Auto-Confirmation Email” tab.
Activate the switch “Enable Automatic Confirmation Email Sending”.
Select the appropriate template and the sender.
💡 Note: If you activate the function afterwards, only new applications will receive the automatic confirmation email – existing applications in the job will not.
Check Sending Status
In the application overview, you can see the sending status under the column “Application Response”.
Orange dots = Confirmation email has been sent
Grey dots = No confirmation email sent
👉 Mass sending: If you want to send a confirmation email to multiple applicants simultaneously, you can use the “Mass Action” function in the top right.
