If you no longer wish to use your Ostendis account, there are two options:
1. Switch to the Free Edition (recommended)
If you no longer want to actively use the account but want to keep your saved data, you can simply switch to the free Free Edition. This way, no further costs will incur, and you can switch back to the Professional Edition at any time.
Here’s how to switch your account to the Free Edition:
- Go to Ostendis under “Account” > “Change Edition”.
- Scroll down and click on the blue button to change the edition from Professional to Free.
2. Completely delete the company from Ostendis
If you want to permanently remove the account, you can delete it under “Account” > “Delete Account”. Attention: All stored data will be lost and cannot be recovered.
IMPORTANT: Before the last Professional account can be permanently deleted, all existing Free accounts must be deleted first.
Here's How to Proceed:
Go to “Company” > “Accounts”.
Delete all existing user accounts one by one.
As soon as the last account is deleted, the company will also be automatically removed from the system.
