Online onboarding

Welcome to Ostendis. In just a few steps, you're ready to go.

We’ll guide you through the essentials for your personal start with Ostendis – at your own pace.

The entire Ostendis team wishes you a wonderful start. We’re glad you’re here. 🧡

20-45 min.

Progress is saved

Individual path

Questions?

Our support team is here for you – free of charge, of course!

Your Onboarding
Set up step by step
Your Onboarding Set up step by step {done} of {total} steps completed Overview Change path completed Continue to path selection Complete onboarding Done, continue Back Start Your Path Your Path – {name} Manage & Communicate Welcome back Continue at step {n}: {title} Continue Which path would you like to choose? You will then see only the steps for your path. You can switch at any time—your progress will be saved. ★ Our Recommendation Your Path With this you can:
Path 1 – Maximum Time Savings Maximum Time Savings Everything about Ostendis

You create your job postings directly in Ostendis and publish them from there—on your website and on job boards. This saves the most time.

  • Create job postings directly in Ostendis and publish them on job platforms and your website with multiposting
  • handle as many steps as possible centrally through Ostendis
  • bring publication, applications, and communication together in one place
  • Never enter data twice again
  • Jobs automatically on your website
  • Directly to job boards
Path 2 – Quick Start Quick Start Applications via CVdropper™

You publish your job postings as before. The only new thing is the application link in the posting: applications land directly in Ostendis instead of in your email inbox.

  • continue using your existing job postings—for example, your PDF posting, into which you simply insert the application link
  • still manage applications centrally and efficiently in Ostendis
  • get to know Ostendis at your own pace—you skip publishing from Ostendis for now
  • Ready to start quickly
  • Publication stays as before
  • All applications in one place
Path 3 – Minimal Effort Minimal Effort Applications via email

You continue to post your job openings through your usual channels and skip the application form (CVdropper™). Applications reach you as before via email. You forward them to Ostendis and manage them there centrally.

  • continue posting your job openings as before
  • continue receiving applications via email and forward them to Ostendis
  • start with the smallest change—skip multiposting and application form
  • Smallest effort
  • No changes needed
  • Manage applications centrally

Welcome to Ostendis

Overview and choice of your path

Great to have you on board!

We'll guide you step by step through the setup—at your own pace and tailored to how you want to use Ostendis. You decide how extensively you want to integrate Ostendis from the start. Three different paths are available: from a quick start in application management to the most comprehensive and time-saving use with job postings, multiposting, and JobPublisher. You can adjust your path at any time or add more features later.

Charlotte, our Marketing and Customer Happiness Manager, will guide you through the videos.

  • Watch the video: We'll show you the three possible paths to get started.
  • Choose your path: You decide what fits your daily routine—you can switch at any time.
  • Get started: After that, you'll see only the steps relevant to you.

Have a question or stuck somewhere? Just reach out to us—we're happy to help you personally.

Set up email sending

So your emails arrive reliably

Email Sending

We deliberately do this step right at the beginning: for Ostendis to work reliably, emails must also reach applicants securely. That's why we set up email sending properly once before you get started.

Specifically, this involves an entry in your domain so that emails from Ostendis are delivered reliably and don't end up in spam. It's best to pass this step directly to your IT—for them it's done in a few minutes.

All information and instructions for your IT can be found here: Email sending on my.ostendis

JobPublisher

Connect Ostendis with your website

This step also only needs to be set up once and goes directly to your IT. The JobPublisher ensures that your open positions appear directly on your website. You no longer need to enter or update them there separately.

For the one-time integration, you need the person who manages your website. They insert a small code snippet where your open positions should be displayed.

In the video, we show you how the integration works and what you need to pass on to the responsible person.

Questions about this
What is the JobPublisher?
The JobPublisher is the link between Ostendis and your website. With the Ostendis JobPublisher, you can publish your jobs created in Ostendis directly on your company website. Open positions are automatically taken from Ostendis—you don't need to enter them twice.
What does the JobPublisher cost?
The JobPublisher is part of Ostendis and is available to you at no additional cost. Optionally, you can also display your job postings via your own domain instead of an Ostendis URL. This domain integration improves discoverability on Google, among other things, and involves a one-time fee. More information can be found here: Ostendis Domain Integration
My website is multilingual or has multiple career pages—what can I do?
No problem. You can also set up the JobPublisher for multiple languages or different areas of your website. The relevant options and instructions can be found here: JobPublisher on the company website

Set up interface

Activate connection to job boards once

With an active interface, you publish your job postings directly from Ostendis to external job portals—no more double entry. Using Jobs.ch as an example, we show you how this is set up.

Questions about this
On which platforms can my job listings be published directly from Ostendis?
Ostendis is directly connected to various job boards. The current overview can be found here: Platforms with direct publication
How does the RAV interface work?
Via the RAV interface, you can submit your positions directly from Ostendis to the RAV. All information can be found here: RAV interface in Ostendis

Create job posting template

Design once, reuse always

With your own job posting template, you save time with every new position. You define the basic layout once—matching your corporate design, with logo, colors, fonts, and the desired content. For a new position, you then only need to adjust the job-specific details.

The goal: you end up with a job posting template that fits your brand and that you can reuse for every new position.

Questions about this
Can I create multiple job posting templates?
Yes, you can save multiple templates—for example, different templates for different companies, brands, or types of positions.
Can I adjust an existing template later?
Yes. Your template can be edited and developed further at any time.
Do I have to create a completely new posting for every new position?
No. You use your saved template as a basis and only adjust the job-specific content for each position.

Create Job

Settings & Permissions · Customize Posting

We'll create your first job together and set up the most important settings for the position.

You'll learn how to set permissions and settings for the job and then create your posting. For this, we'll use the job posting template you created in the previous step. This way, you don't have to rebuild the basic layout every time—you just add the content relevant to this specific position.

Questions about this
Can I edit a job later?
Yes. Even after creation, you can adjust the details and settings of a job.
Why do I need to provide all these settings?
Some of this information is required for publication on job boards and is transmitted directly to the respective platform.

Auto-Acknowledgment Email

Applicants automatically receive a response

With the auto-acknowledgment email, applicants automatically receive a response after a time you set. This way, they know their application is being processed and you don't have to remember to do it yourself every time.

In the video, we show you where to activate the feature, set the sending time, and customize the text of the acknowledgment email.

Questions about this
Is the acknowledgment email automatically sent for every incoming application?
If the feature is activated for the corresponding job, Ostendis handles the sending automatically according to the saved settings.
Where do I customize the text?
Under Company | Settings | Response Templates, you can edit the saved text and adapt it to your communication.
What about the different languages in the response templates?
You can save response templates in different languages. This way, Ostendis can use the appropriate language version and applicants receive communication in the language they applied in. If you only want to communicate in English, delete the text in the other languages.
Which sender email address do applicants see?
You can specify which email address is used as the sender of the automatic acknowledgment email. You'll find this setting in the job under Settings & Permissions.

Publish

Website · Interface · Custom Publication Location

Once your job is set up, you decide where you want to publish your job posting. In the video, we show you the three options

Website:from 00:00 in the video You publish the job directly on your own website.

Interface:from 01:45 in the video You publish the job via an existing interface, for example to a job board.

Custom publication location:from 02:30 in the video You create a custom publication location and use the associated CVdropper™ application link for platforms without a direct interface. This way, you can later see in reporting whether applications came in through it.

Questions about this
Can I publish the same job through multiple channels?
Yes. You can publish the same HTML posting simultaneously through different publication channels.
When do I need a custom publication location?
For example, when you want to publish a position on a job board for which there is no direct interface to Ostendis, but where an application link can be added.
How long does it take for my posting to appear?
On your own website, the posting is visible immediately. On job platforms, it may take a bit longer, as the platforms don't retrieve new postings from Ostendis immediately but at regular intervals. Depending on the platform, publication can therefore take several hours.

Customize CVdropper™

Customize your application form individually

The CVdropper™ is your application form—the place where applicants submit their documents and information directly to you.

In the video, we show you how to set up the CVdropper™ and adapt it to your needs. You can decide which details are important to you and what information applicants should provide when applying.

Questions about this
Where do applicants find the CVdropper™?
Via the application link in the job posting, applicants go directly to the CVdropper™ and can submit their application there. The application then lands directly in Ostendis.
Can I adjust the language of the CVdropper™?
Yes. You can set the language directly in the respective job under Posting, Properties.
Can I customize the introductory text of the CVdropper™?
Yes. You can customize the introductory text in the respective job under Posting, Properties, advanced view.
Can I design the CVdropper™ differently for different positions?
Yes. Depending on the job, you can use different details and settings and thus adapt the application process to the respective position.
What do I do if an application still comes in via email?
No problem: you can simply forward the application to Ostendis ([email protected]). This way, that application also lands in the system and you can manage it together with the other applications.

Test Application · optional

Experience the process from the applicant's perspective

Test Application

The test application is optional—it's especially helpful if you want to experience the application process from the applicant's perspective or, for example, test the automatic acknowledgment email.

Questions about this
Can I also test the automatic acknowledgment email with this?
Yes. If you have activated the corresponding settings, you can use the test application to check how your automatic acknowledgment email reaches the applicant.
Can I run through the entire application process?
Yes. You can test how an application comes into Ostendis, then process it and try out further steps like responses or evaluations.

Create Job incl. CVdropper™ Link

Create position and generate application link

Create Job incl. Application Link

You continue to publish your positions as before—on your website, on a job board, or through another channel. The only difference: instead of an email address, you add the CVdropper™ link from Ostendis in the posting. This way, applications land directly in Ostendis and can be processed there centrally.

In the video, we show you how to create the job in Ostendis, make the most important settings, and generate the CVdropper™ link for your position.

Questions about this
Can I use Ostendis more comprehensively later?
Yes. This path is ideal for an uncomplicated start. If you later want to manage the publication of your positions through Ostendis as well, you can add this option at any time—we even recommend it.

Create Job for Email Applications

Create position and import applications

Create Job for Email

You continue to publish your position as before and applicants send their documents to your usual email address. What's new is that you additionally forward incoming applications to Ostendis. This way, they land in the system and you can manage and process them there centrally.

In the video, we show you how to create the job in Ostendis and import applications.

Questions about this
Do applicants need to send their application to a new email address?
No. Nothing changes for applicants. They continue to use your previous email address. Incoming applications are then forwarded to Ostendis.
Can I switch to a different path later?
Yes. If you realize you want to use Ostendis more comprehensively, you can add the CVdropper™ or additional publication options at any time. You're not locked in with this starting point.

Forward and Communicate Internally

Share Applications · Free Account

Forward Internally

Often, multiple people are involved in an application. With Ostendis, you can easily forward applications internally and share them with the responsible people—without long email threads and separate feedback.

In the video, we show you what options are available for internal communication. You'll also get an insight into what permissions a Free account has and what their login to Ostendis looks like.

Questions about this
Can I forward an application to an external email address?
Yes, if this is allowed in your privacy settings. Under Company | Settings | Privacy, you can specify whether applications may also be forwarded to email addresses with an external domain.
Can I send a reminder?
Yes. If you're still waiting for an evaluation from someone who has already received the application forwarded, you can send them a reminder with one click. To do this, go to the candidate's documents and click "Send reminder" under "Forwarding."

Review and Evaluate Application

Overview of your candidates

In the video, we show you where to find the most important information about an application, how to evaluate applications, and how to gradually build an overview of your candidates.

Questions about this
Where can I define the status flags?
Click on "Company" in the top right and then on "Settings." Under "Status Flags," you can name them yourself.
Do Free accounts see the evaluations of others?
Only if you allow it. In the job under "Settings & Permissions," you control with the option "Show application evaluations" whether Free accounts see the evaluations of others. People with a Pro account continue to see all evaluations.

Communicate with Applicants

Response templates and documented communication

You can also handle communication with applicants directly through Ostendis. In the video, we show you how to contact applicants directly from the system, use response templates, and document communication clearly with each application. This way, important messages stay where the application is—not somewhere in your inbox.

Questions about this
Can I use response templates?
Yes. You can save templates for recurring messages and use them as needed for each application and customize them individually. You'll find your response templates under Company | Response Templates.
Can I still customize a message individually before sending?
Yes. Even if you work with a template, you can edit the message individually before sending. Note that this is only possible for individual emails and not in bulk sending.
Can I see what communication has already taken place?
Yes. Communication is documented with each application so you can track the previous exchange. You can copy and paste received emails under Application Response | paste received response so the entire communication history is visible. You can also add phone notes.

After onboarding

What's next? Simply get started.

You have set up Ostendis and can now test at your leisure how it feels in your daily recruitment routine. And if questions arise along the way, you are not on your own.

01

Help & Knowledge

Instructions, short videos, access to our AI chat, and answers to frequently asked questions. Our help portal is always available to you.

02

Personal Exchange

Do you have several questions, want to provide feedback, or would you like a personal exchange? Feel free to contact Charlotte or Daniela directly.

03

Support & Technical Questions

Do you have a quick question about the application or is something not working as expected? Call or write to us. We will take the time for your concern.

Topic Areas

First Steps
Get Started with Ostendis! Here you'll find everything you need for onboarding.
Account
All information about passwords, users & more related to your Ostendis account.
Job Advertisement & Multiposting
Create and publish your jobs quickly and efficiently.
Application Management
Discover the most important features of Ostendis and optimize your recruiting.
Technical
Solutions for technical questions, system requirements and integrations.
Login Ostendis (ODM)

Topic Areas

First Steps
Get Started with Ostendis! Here you'll find everything you need for onboarding.
Account
All information about passwords, users & more related to your Ostendis account.
Job Advertisement & Multiposting
Create and publish your jobs quickly and efficiently.
Application Management
Discover the most important features of Ostendis and optimize your recruiting.
Technical
Solutions for technical questions, system requirements and integrations.
Login Ostendis (ODM)