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Our FAQs

Here you will find quick answers to short questions. No lengthy instructions, but a lot of knowledge in short form.

FAQ – How Do I Activate MFA or Authenticator on My Personal Account?

Here's how to do it:

A prerequisite for activating multi-factor authentication is that your company has enabled this setting.

If this is the case, you can activate your multi-factor authentication as follows.

  1. Hover your mouse over “Account” in the top menu.

  2. Click on MFA (Multi-Factor Authentication) in the dropdown.

  3. Enter your current password.

  4. Download the authenticator app of your choice.

  5. Scan the provided QR code in the authenticator app

  6. Enter the 6-digit code generated in the app.

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